Registering an order in the Meest Shopping account

After successful payment of the order in the online store, information about the order number (Order number) will be sent to your e-mail inbox. After the goods are shipped from the online store, the order will be assigned a tracking number, which will be sent to you by the carrier service that will deliver the order to Meest in the country of purchase.

For European countries, you must register a tracking number provided by the carrier upon delivery from the store to our warehouse. Warehouse workers do not identify the product by the order number from the store, so it does not need to be registered.

When a store divides an order into several parts, the account owner must register each piece for correct scanning by the warehouse. For example, when consolidating an order into two parcels, you need to register two orders with the same number: 123456789 123456789

If you want to deliver a consolidated order in one parcel, then in your account, you need to combine the goods during checkout by selecting them with checkboxes to create a shipment.

The Mango store provides the order number in two variations, for example, D6EXF9 and D6EXF900 (two zeros at the end). When scanning at a warehouse, any of these options can get into the database, so you can register two possibilities and remove the second from the account after identifying one of the numbers.

If parcels are delivered from other countries to our warehouses, then the tracking number may change in each country depending on the local carrier. In this case, you can register two tracking numbers: the first in the Sender's country and the second in the country of the warehouse.

If the seller did not provide a tracking number or sent the goods by a service that does not provide a tracking number, we assign our internal number and record it in the system by the recipient's name. If your account number (ID number) is indicated on the package/box, then the number we assigned is automatically added to the recipient's account.

* The company is not financially responsible for goods that come to us without the name on the package/box, your ID number, or the tracking number of the courier service in the country of purchase.

1. Open Order - Products from Stores in your account and click Register Product.

2. Select the Country of Departure, i.e., that accepts the goods to the warehouse.

3. Specify the track number.

4. Select the product category and the product itself.

5. Specify the unit value and quantity.

If you have the same type of goods with the same value, then you need to specify their quantity and the cost of one unit, while the data will be multiplied, and the declared value will be the one you paid for the entire order.

For example, you bought 4 jackets for 24 EUR. You indicate quantity 4 in your account. The value per unit is 24 euros, and then the declared value will be 96 euros.

If you have different products and values, you can click the blue + button next to Quantity and declare each product separately.

6. Link to the product field is optional!

7. Click Save.

UK: Pounds.

European countries: Euro.

If you ordered goods from a warehouse in Poland and paid in zlotys, then in your account, you need to indicate the estimated cost in euros. For conversion, you can choose any online currency converter.

Send in one click is an order registration format that allows you to send your purchase immediately after it arrives at the warehouse, without consolidation and other additional services. The exception is the Insurance service, which is allowed when registering to Send in one click.

If the Receiver you choose to create Send in one click has:

    - Already formed but not yet sent a parcel within the same warehouse, processing Send in one click will be delayed until the next dispatch (container).

    - Suppose several shipments with more than 75$ total arrive at the warehouse simultaneously. In that case, applications without a limit will be processed, and all the rest will be automatically deleted.